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ServiceNow and Microsoft Form Alliance to Help U.S. Federal Agencies Move Faster and Securely to Cloud-based Solutions that Modernize Government IT and Services

ServiceNow to Deliver Digital Workflows Through the Azure Government Cloud

SANTA CLARA, Calif. (October 11, 2018) – ServiceNow (NYSE: NOW) today announced an alliance with Microsoft to deliver ServiceNow digital workflows through the Azure Government Cloud. This combined cloud offering is designed to help the government accelerate its digital transformation and modernization of information technology. Microsoft announced this alliance today at its Government Leaders Cloud Forum in Washington, D.C.

The ServiceNow and Microsoft alliance will enable U.S. Federal customers to deploy ServiceNow’s technology via the Microsoft Azure Marketplace. This combined cloud offering is expected to bring together ServiceNow’s industry‑leading IT services and operations management products as well as extensive platform capabilities together with the security and protection and highest level of compliance on the market offered by Microsoft’s Azure Government regions including support for Defense Information Systems Agency (DISA) Impact Level (IL) 5 and FedRAMP High. ServiceNow was recently recognized as Forbes’ #1 World’s Most Innovative Company.

“Federal agencies are increasingly focused on modernizing their digital infrastructure, but a long review process and a higher regulatory standard to approve cloud offerings for U.S. Federal use can greatly hinder the government’s ability to deploy innovative cloud solutions,” said Brian Marvin, Vice President of Federal Sales, ServiceNow. “With this offering, U.S. Federal customers are expected to have greater access to ServiceNow’s best‑in‑class digital workflows on Azure Government regions including support for (IL) 5.”

“The Microsoft Azure Marketplace gives federal customers the added capabilities they need to quickly acquire and deploy cost‑effective solutions that are configured to run on the Azure Government platform,” said Tom Keane, Corporate Vice President, Azure Global, Microsoft. “The integration of ServiceNow digital workflows into the Azure Marketplace further expands our offerings that help the federal government achieve its IT objectives.”

About ServiceNow
ServiceNow (NYSE: NOW) makes work, work better for people. Our cloud‑based platform and solutions deliver digital experiences that help people do their best work. For more information, visit: www.servicenow.com

© 2018 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

Use of ForwardLooking Statements

This release contains “forward‑looking statements” regarding our alliance with Microsoft, including but not limited to statements that include words such as expects, intends, aims or similar words conveying that the information is not historical fact, such as: (i) the ServiceNow and Microsoft alliance will enable U.S. Federal customers to deploy ServiceNow’s technology via the Microsoft Azure Marketplace; (ii) this combined cloud offering is expected to bring ServiceNow’s industry‑leading IT services and operations management products and extensive platform capabilities together with the security and protection offered by Microsoft’s Azure Government regions; and (iii) U.S. Federal customers are expected to have greater access to ServiceNow’s best‑in‑class digital workflows on Azure Government regions. Forward‑looking statements are subject to known and unknown risks and uncertainties and are based on potentially inaccurate assumptions that could cause actual results to differ materially from those expected or implied by the forward‑looking statements. If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, our results could differ materially from the results expressed or implied by the forward‑looking statements we make. Factors that may cause actual results to differ materially from those in any forward‑looking statements include: (i) delays or unexpected difficulties in integrating ServiceNow's digital workflows into the Azure Marketplace; (ii) the fact that our arrangement with Microsoft is terminable upon short notice; and (iii) additional definitive agreements would need to be reached before full integration on the Marketplace can occur. We undertake no obligation, and do not intend, to update these forward‑looking statements.

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