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Overstock.com

Overstock.com is a leading online retailer based in Salt Lake City, Utah. The company sells more than 2,000,000 products on its website, offering discounted prices on furniture, rugs, bedding, electronics, clothing, jewelry and other goods. Due to its robust growth, Overstock.com continues to hire more than 300 professional associates every year. When these new associates come on board, they need to hit the ground running—with somewhere to work, a laptop, an email account and access to various corporate systems. With ServiceNow, Overstock.com has integrated ServiceNow with Workday to automate processes, like employee onboarding, that span beyond HR. They have been able to reclaim over 1,000 days of lost productivity each year by automating routine employee inquiries.

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